AEE Security loss prevention agent observing a Quebec retail store
    Loss prevention

    Loss preventionAcross Quebec

    Plainclothes floor detectives and uniformed agents to reduce shoplifting, internal fraud and shrink. Specific training in apprehension compliant with the Criminal Code.

    1-855-444-5777
    -60%
    Typical theft drop
    200+
    BSP agents
    300+
    Stores protected
    24/7
    Coverage

    Nos services

    01

    Floor detective

    Plainclothes agents trained in discreet shoplifting detection and in-store tracking.

    02

    Uniformed agent

    Visible presence at the entrance as immediate deterrent against opportunistic thieves.

    03

    POS surveillance

    Anti-fraud monitoring at checkout: sweethearting, fraudulent returns, internal complicity.

    04

    Vulnerability audit

    Analysis of blind spots, layout, procedures and quantified recommendations.

    05

    Compliant apprehension

    Citizen's arrest procedure per CCC s.494 and handover to police with case file.

    06

    Seasonal reinforcement

    Additional staff for sales, Boxing Day, Black Friday and high-traffic periods.

    Clientèle

    À qui s'adresse loss prevention

    • Retail banners (apparel, electronics, beauty, sports)
    • Pharmacies and big-box stores
    • Hardware and tool stores
    • Grocery stores and supermarkets
    • Liquor outlets and LCBO-style centers
    • Mall boutiques with high shrink rates
    Méthode

    Comment ça marche

    1. 01

      Shrink audit

      Incognito supervisor visit, shrink figures review, identification of risk hours and targeted products.

    2. 02

      Intervention plan

      Recommendation: plainclothes/uniform ratio, priority time slots, apprehension procedures and coordination with your management.

    3. 03

      Trained deployment

      Detectives trained in discreet observation, judicial file writing and Charter-compliant apprehension.

    4. 04

      Reports and improvement

      Monthly report: apprehensions, recovered value, observed profiles, corrective recommendations.

    Secteurs desservis

    Loss prevention par secteur d'activité

    FAQ

    Questions fréquentes

    Can your detectives arrest a thief?

    +

    Yes. Citizen's arrest is framed by section 494 of the Canadian Criminal Code. Our agents are trained to strictly respect the conditions (direct witnessing, reasonable force, prompt handover) to avoid any civil liability against your store.

    What shrink reduction can I expect?

    +

    Our clients typically see a 40% to 70% drop in unknown shrink within the first months. The deterrent effect of a plainclothes detective is among the most documented.

    Plainclothes or uniform — which to choose?

    +

    Uniform = entrance deterrence and visible incident management. Plainclothes = detection and apprehension of repeat and organized thieves. Most clients combine both based on hours.

    Do you cover multi-store banners?

    +

    Yes. We run province-wide programs for multi-location banners with consolidated reports, harmonized KPIs and centralized billing.

    Will your agents testify in court?

    +

    Yes. The apprehension file is drafted to judicial standards (statement, video, witnesses) and our detectives appear in court when the Crown summons them.

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    1-855-444-5777Ligne 24/7info@aeesecurite.com

    Siège social — 300-510 boul. Saint-Laurent, Montréal, QC H2Y 2Y9

    Nos agents de sécurité sont partout au Québec

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